Why AI Is Watching Workers

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Why AI Is Watching Workers

Employers are increasingly turning to software to monitor employees remotely, raising concerns among some privacy advocates. 

A new report claims AI-powered cameras in Amazon’s delivery vans have unfairly penalized drivers. The article found that drivers suffered from erroneous alerts, incorrect driver scorecards, impractical traffic condition assumptions, and drivers adopting practices to circumvent the technology.

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“While AI is improving, mistakes will still be made,” Raymond Ku, director of the Center for Cyberspace Law & Policy at Case Western Reserve University, told Lifewire in an email interview. “As a matter of fairness, I think we all believe that someone being penalized in any way by AI decision making should be made aware of the fact and given an opportunity to challenge the decision.”

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